Hyundai
  • Introduction
  • What is hyperlocal?
  • Why is hyperlocal important?
  • Managing Leads
    • Logging in
    • Introduction to Leads
    • Lead Details
    • Editing Lead Details
    • Setting the Lead Status
    • Adding Note to a Lead
    • Setting Lead Reminder
    • Checking Activity Log of a Lead
    • Downloading Lead Report
  • Dashboard
    • Dashboard
    • Quick Summary
    • Funnel Metrics
    • Performance Trend
    • Your Campaigns
      • Activate or Pause Campaign
      • Edit Campaign Budget
      • Car Selection
      • Campaign Performace
    • Popular Products
    • Top Performing Ads
  • Frequently Asked Questions - Campaigns
    • Frequently Asked Questions
    • How to activate or pause a campaign?
    • Why is my Cost Per Lead higher or lower this month?
    • How many people have seen my ads?
    • How do I select the cars that I want to advertise?
    • How do I find the website where my Google Ads are taking the users to?
    • Are the changes I make on Dashboard executed in real-time?
    • What should be my Daily Budget?
    • How can I make TDS payment?
    • How do I make offline payments?
  • Frequently Asked Questions - Leads
    • Why should I use this platform when I can get lead at a lower cost per lead outside?
    • What are Expected Leads?
  • New Feature Release
    • Dealer Engagement Plan Dashboard
    • Lead Status Update
      • Which active dealers should I focus on to improve their performance?
      • Which dealers should I focus on activating first?
      • Which active dealers are doing well in the program?
      • Which active dealers are not doing well in the program?
        • Dealer Level Statistics
    • IVR Flow
    • Agent Updation
  • Reach Suggestions
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  1. New Feature Release

Lead Status Update

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Last updated 3 years ago

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To enrich our dealers experience with our platform, we are introducing a new feature which would ensure that the health of the leads are maintained and they are successfully syncing to the GDMS System as well.

For every lead that is coming in your outlet, before updating the status of the lead, it is mandatory to fill in the basic details for the lead such as:

a) Name of the Lead b) Email Address of the Lead c) Interested Car Model

Without these information filled in for a lead, you will not be able to update the Status of the Lead. [ As shown below ]

These checks are in the place for a few of the Lead statuses:

a) Initial Call Done b) Test Drive Scheduled c) Follow Up d) Negotiation e) Retail f) Booking Done

Adding this check in the LMS will improve the further lead quality along with making sure that all the information for the lead is captured correctly in the system leading to a successful sync in the GDMS System.