Hyundai
  • Introduction
  • What is hyperlocal?
  • Why is hyperlocal important?
  • Managing Leads
    • Logging in
    • Introduction to Leads
    • Lead Details
    • Editing Lead Details
    • Setting the Lead Status
    • Adding Note to a Lead
    • Setting Lead Reminder
    • Checking Activity Log of a Lead
    • Downloading Lead Report
  • Dashboard
    • Dashboard
    • Quick Summary
    • Funnel Metrics
    • Performance Trend
    • Your Campaigns
      • Activate or Pause Campaign
      • Edit Campaign Budget
      • Car Selection
      • Campaign Performace
    • Popular Products
    • Top Performing Ads
  • Frequently Asked Questions - Campaigns
    • Frequently Asked Questions
    • How to activate or pause a campaign?
    • Why is my Cost Per Lead higher or lower this month?
    • How many people have seen my ads?
    • How do I select the cars that I want to advertise?
    • How do I find the website where my Google Ads are taking the users to?
    • Are the changes I make on Dashboard executed in real-time?
    • What should be my Daily Budget?
    • How can I make TDS payment?
    • How do I make offline payments?
  • Frequently Asked Questions - Leads
    • Why should I use this platform when I can get lead at a lower cost per lead outside?
    • What are Expected Leads?
  • New Feature Release
    • Dealer Engagement Plan Dashboard
    • Lead Status Update
      • Which active dealers should I focus on to improve their performance?
      • Which dealers should I focus on activating first?
      • Which active dealers are doing well in the program?
      • Which active dealers are not doing well in the program?
        • Dealer Level Statistics
    • IVR Flow
    • Agent Updation
  • Reach Suggestions
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  1. Managing Leads

Lead Details

PreviousIntroduction to LeadsNextEditing Lead Details

Last updated 3 years ago

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Once a customer sees your ad and fills up the lead form, the Lead is distributed to your Dashboard where you can check the various details related to that Lead.

Note: For Facebook ads, Instagram ads, Google search and display ads, your leads are shown on the Dashboard with pre-filled information, whereas for the Google call ads you can edit some of the Lead Details (Car model, fuel type, transmission, color).

On the Leads screen, you'll find the following Lead details:

  1. Name of the Lead

  2. Email Id of the Lead

  3. Date and time when Lead was generated

  4. Contact No.

  5. Car Model

  6. Fuel Type (Diesel or Petrol)

  7. Transmission (Manual or Automatic or CNG)

  8. Color

  9. Details, i.e. the comment or query added by the potential customer in the lead form of the ad

  10. Status - to be updated based on your conversation with the customer

  11. Call duration

Next, let's talk about how to edit a Lead.