Hyundai
  • Introduction
  • What is hyperlocal?
  • Why is hyperlocal important?
  • Managing Leads
    • Logging in
    • Introduction to Leads
    • Lead Details
    • Editing Lead Details
    • Setting the Lead Status
    • Adding Note to a Lead
    • Setting Lead Reminder
    • Checking Activity Log of a Lead
    • Downloading Lead Report
  • Dashboard
    • Dashboard
    • Quick Summary
    • Funnel Metrics
    • Performance Trend
    • Your Campaigns
      • Activate or Pause Campaign
      • Edit Campaign Budget
      • Car Selection
      • Campaign Performace
    • Popular Products
    • Top Performing Ads
  • Frequently Asked Questions - Campaigns
    • Frequently Asked Questions
    • How to activate or pause a campaign?
    • Why is my Cost Per Lead higher or lower this month?
    • How many people have seen my ads?
    • How do I select the cars that I want to advertise?
    • How do I find the website where my Google Ads are taking the users to?
    • Are the changes I make on Dashboard executed in real-time?
    • What should be my Daily Budget?
    • How can I make TDS payment?
    • How do I make offline payments?
  • Frequently Asked Questions - Leads
    • Why should I use this platform when I can get lead at a lower cost per lead outside?
    • What are Expected Leads?
  • New Feature Release
    • Dealer Engagement Plan Dashboard
    • Lead Status Update
      • Which active dealers should I focus on to improve their performance?
      • Which dealers should I focus on activating first?
      • Which active dealers are doing well in the program?
      • Which active dealers are not doing well in the program?
        • Dealer Level Statistics
    • IVR Flow
    • Agent Updation
  • Reach Suggestions
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  1. New Feature Release
  2. Lead Status Update
  3. Which active dealers are not doing well in the program?

Dealer Level Statistics

Statistics available on Dealer Engagement Plan Dashboard

Dealers who are about to exhaust their budget

The report gives the list of dealers whose wallet balance is about to exhaust and their campaigns are going to be paused soon.

What can you do? [ Best Practices ]:

  1. Contact these dealers to top-up their wallet balance to avoid campaign pause

  2. Incentivise the dealers to top-up their wallet

Dealers who have exhausted their budgets

These are the dealers who have already exhausted their budgets and their campaigns have been paused

What can you do? [ Best Practices ]:

  1. Contact the dealers to let them know about the effect of campaigns being paused in the paused state: New leads not coming in, Ads stop appearing on FB and Google etc.

Dealers who are nearing their Retainer Renewal

The report gives the list of dealers who are nearing their platform renewal date. These dealers need immediate action to get their platform renewed on time. Failing to do so will lead to suspension of the platform.

What can you do? [ Best practices ]:

  1. Contact the sellers and let them know the consequences of the retainer getting over the platform.

  2. Incentivising the dealers to get their subscription renewed.

Dealer Activation Plan Status

The report gives the Activation status and the number of days remaining till the subscription will get over for all the active dealers. The dealers marked in ‘Red’ are the ones which need your immediate attention since it's been more than a month since their retainer has expired.

What can you do? [ Best practices ]:

  1. Contact the sellers and let them know the consequences of the retainer getting over the platform.

  2. Incentivising the dealers to get their subscription renewed.

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Last updated 3 years ago

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